Comparing Customer Service

Dear EMCO Shoe Retail Staff and Management,

Having your back turned to your customer while having a conversation and trying to resolve an issue is not only rude but shows lack of professionalism, as well, especially when you're leaning over the table and have your butt facing said customer.

I loved the sales assistant the first time I went there and bought my wedges but I won't be going back to shop at your store anymore after today's rude behaviour.

***

Dear Alberto Piazza Retail Staff and Management,

Your ladies at your clearance store were so nice and attentive. I was mentally ticking all the points of good customer service while I was being served. It almost distracted me from the dog poo smell inside the store and the dog poo marks on the carpet brought in perhaps by a previous customer who stepped on dog poo outside.

Dog poo aside, I bought a pair of new season high heels from your store. It was comfortable and pretty. The fact that it was made from Italy was an added bonus.

I will be visiting your store again.

The Making of a Chanel Haute Couture Outfit

Saw this on youtube. It's amazing how these ladies can look at Karl's drawings and just make a dress.

They don't even do flat patterns; they immediately go to draping which, for me, is hard.

You go, ladies!

US$ to AUS$ = 1:1

Good for importers and overseas travelers.

Bad for exporters and shoppers (creates a big hole in your wallet).

Everybody's having a Sale

It's probably because the American dollar and Australian is at near par. Bad news for exporters (like us) and great for importers (most retailers here).

I went to our accountant today to ask him about how to set up a Discretionary Trust. I read up before I went but it was still a bit confusing. After the meeting, I finally have a clearer idea and it'll be a useful thing to know should I do pursue that avenue.

After that serious meeting, I went in search of a Tony Bianco outlet. And I scored!

www.tonybianco.com.au

Got this baby from EMCO, a Tony Bianco stockist at Richmond. They were selling it for $135.00 while Tony Bianco's online store was selling it at $ 199.00 

Then I tried this one on and I had the strongest urge to get it as well. It was priced at $ 150.00 so I decided to let it go until the sales staff said it was further discounted to $ 135.00. Weeeellll, what's a girl to do? Place it on lay by. =) Next week, it's coming home with me. =)

www.tonybianco.com.au

And to think it's being sold online for $189.00.

Funny how a few months ago, I've been complaining how nobody seems to be selling wedges with thick soles and how a few months later, they're everywhere. 

Done with BI et al

Finished my temporary casual employment at Blue Illusion. It was such a stimulating experience. My brain was fried just trying to absorb everything J was teaching. But it was great! It just strengthened my belief that I should be on the business side and not on any of the creative side.

The space I occupied while at BI

***

I forgot to mention that MYER called me up a week ago. It was a bit funny since the HR person basically said I passed the interview but could I go to their website and apply online? Apparently, the one I sent via the school either got lost or wasn't placed in the system. So I did and the next day, the HR person said that I would have to attend a two-day orientation in late November. I haven't received any official documents though so I still don't know if I will be working this Christmas. Fingers crossed!


***

I finished and submitted my hat today.

It was a fun project although I found it a bit annoying how the sinamay started fraying / breaking while I worked on it.

I blocked the crown but I did free form with the brim.

In the afternoon, I went to Rich for work experience. S, who I bumped into on the tram, needed help with quality control and asked if I could help. In return, I could ask her questions with regards to the company for my assignment. And I asked heaps! In the end, it was a good exchange. I even got two free garments from their clearance sale rack. I might go back to buy some more garments. =))